MPPI eligibility questionnaire

The questions below, which could be included as part of the Mortgage Fact Find or used separately, are designed to support any eventual sale (advised or non-advised) of MPPI alongside a mortgage. They could be completed by the sales consultant during a telephone or face to face Fact Find, or by the customer in the case of distance selling.

In support of TCF, you could make completion of all the questions mandatory, linked to performance targets. If a posted or online form comes back incomplete, the sales consultant could, for example, be required to follow up over the telephone.

To download a Word version of this questionnaire for adaptation/own-branding, please follow the link on the right or at the end of this page.

Insuring your mortgage payments or income
Mortgage Payment Protection Insurance (MPPI) is designed to cover your mortgage payments for a set period should you become unable to work due to an accident, sickness or involuntary unemployment.
Are you interested in finding out more about MPPI?	YES/NO
If you have answered ‘NO’ please briefly say why, then skip to section XXXX. I am not interested in finding out about MPPI because:   Advised sale wording If you have answered ‘YES’ please provide answers to the following questions by encircling YES or NO and/or completing requested details where relevant. Your answers will help us decide whether payment protection insurance would be suitable in your particular circumstances. Non-advised sale wording If you have answered ‘YES’ please provide answers to the following questions by encircling YES or NO and/or completing requested details where relevant. Your answers will help us to tell you about the details of the cover we can offer and enable you to decide if it gives you the degree of protection you are looking for.

 

Existing insurances/sickness benefits

1/ Do you have any existing insurance policies or are you eligible for any company benefits which will pay you an income or lump sum should you be unable to work due to sickness, an or unemployment?

YES/NO

2/ If you answered YES to last question, for each relevant policy please provide the details below.

Policy name & company	Start date	End date	Insured event (eg accident, sickness, unemployment)	Amount/frequency payable & for how long	How soon paid after insured event occurs

Please continue on a separate sheet if necessary.

Your job

3a/ Please confirm your employment status:	EMPLOYED/SELF-EMPLOYED
3b/ Do you have any plans to change your job/employment status?	YES/NO
3c/ If the answer above is YES, please give brief details

If you’re employed

4a/ Do you have more than one employer?	YES/NO
4b/ If you answered YES above is any of your work of a temporary or seasonal nature?	YES/NO
4c/ Please give your start date for your main employer
4d/ If relevant, please give your start date for any 2nd (non temporary/non-seasonal) job
4e/ Are you aware of redundancy plans at your work?	YES/NO
4f/ If you answered ‘YES’ above, please give brief details

If you’re self-employed

5a/ Please give the month and year you started trading and from which accounts are available
5b/ Do you have any reason to believe that you may be forced to cease trading involuntarily in the future?	YES/NO
5c/ Policies for the self employed are extremely limited. Please tick each item on the right to confirm that you understand them.	Payment protection policies covering the self-employed: only pay out if you cease trading involuntarily don’t pay out if you know that you’re likely to have to cease trading at the time you take out the insurance don’t pay out if you are going through a ‘lean patch’ or have no work don’t pay out if you cease trading voluntarily

Your usual residence

6/ Do you live in the UK, Channel Islands of Isle of Man for at least 40 weeks a year?

YES/NO

Your future plans

7/ When do you expect to retire?	Year _______ / Not sure
8/ Do you have any plans to move house in the next few years?	YES/NO/NOT SURE
8a/ If you answered YES above, please give expected year of move.
8b/ Do you have any plans to move outside the UK, Channel Islands or Isle of Man in the next few years?	YES/NO
8c/ If the answer above was YES in which year do you think you may move abroad?
9/ Do you plan to remortgage (change mortgages) in the next few years?	YES/NO/NOT SURE
10/ Do you expect to be able to repay your mortgage in full in the next few years?	YES/NO/NOT SURE
10a/ If you answered YES above, in which year do you expect to be able to repay the mortgage?

Your health

11 Are you currently off work due to ill health?	YES/NO
11a/ Do you have any existing medical conditions, or do you suffer from chronic illnesses (including anxiety/stress or back pain) that affect your ability to work?	YES/NO
11b/ If you answered ‘YES’ above, please give brief details.

Previous claims

12/ Have you previously claimed insurance to cover your income or mortgage repayments?	YES/NO
12a/ If you answered YES above, please give brief details including the nature, date and period of the claim.

Please note that this questionnaire is a TCF support tool only, designed to complement your existing Fact Find. It may also include questions already covered in your Fact Find, which you may decide to take out.

For detailed FSA rules for insurance sales process, follow the links to the FSA below.

FSA related links

FSA Advising and selling standards (insurance) (opens new window)