Sales and Advice
Client contact and disclosure Log
You can use or adapt this simple log to confirm contacts with clients and which documents you’ve disclosed and when. It will help ensure that you implement TCF and enable you to show the FCA how you are able to monitor disclosure.
To download this log for own-branding follow the link on the right-hand side or at the end of this document.
Customer Name: _____________________________________________
Account No. ________________________ Broker __________________
‘Keyfacts about our service’ sent (date): __________________________
Fact Find completed & filed (date): _______________________________
Product suitability checklist completed (date): ____________________________
Suitability letter sent: (date): ____________________________________
(To record further contacts please copy table to page 2.)
Date of mortgage Offer: _________________________________________
Date of mortgage Completion: ___________